Privacy Policy

1. Introduction

Welcome to LeadLens ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our advertising management platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and business information when you create an account.
• Payment Information: Billing address and payment details processed securely through our payment processor (Stripe).
• Business Information: Details about your photography business, including business name, location, and service offerings.
• Campaign Data: Ad creatives, targeting preferences, and campaign settings you provide when creating advertising campaigns.

2.2 Information from Third-Party Platforms

When you connect your Meta (Facebook/Instagram) account to our Service, we receive:

• Ad account information and identifiers
• Page information and access tokens
• Campaign performance data (impressions, clicks, spend, etc.)
• Audience insights and demographic data (aggregated, not individual user data)

2.3 Automatically Collected Information

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Create and manage your advertising campaigns on Meta platforms
• Display campaign performance metrics and analytics
• Process payments and manage your subscription
• Send you updates, marketing communications, and support messages
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing the Service (e.g., hosting, payment processing, analytics).
• Meta Platforms: When you authorize us to manage your advertising on Facebook and Instagram.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you have given us explicit permission to share your information.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Portability: Request your data in a portable format.
• Opt-out: Opt-out of marketing communications at any time.
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise these rights, please contact us at privacy@leadlens.io.

7. Third-Party Services

Our Service integrates with third-party platforms, including:

• Meta (Facebook/Instagram): For advertising management. Subject to Meta's Privacy Policy.
• Stripe: For payment processing. Subject to Stripe's Privacy Policy.
• Firebase: For authentication and data storage. Subject to Firebase's Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

9. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this privacy policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: